YOUR FIRST VISIT · TRANSPARENT FEES
What to expect before, during and after your initial consultation.
We believe financial and clinical transparency is part of ethical care. Below is our step-by-step intake process, session fees and out-of-network superbill guide.
YOUR FIRST VISIT, STEP BY STEP
Four calm steps from first enquiry to a written care plan.
01 · BEFORE YOUR VISIT
A 15-minute alignment call
A care coordinator listens to what you’re looking for, matches you with the right clinician and answers questions about fees and format.
02 · BEFORE YOUR VISIT
Secure intake forms
You complete a short history through our encrypted patient portal, so your first session can begin with conversation rather than paperwork.
03 · YOUR FIRST SESSION
A 60-minute consultation
Your clinician explores your history, symptoms, sleep, stress and goals at an unhurried pace, in person or by secure video.
04 · AFTER YOUR VISIT
Your written care plan
Within two business days you receive a clear plan with a recommended cadence, next steps and how your care team will coordinate.
TRANSPARENT FEES · NO SURPRISE BILLING
Clear private-pay rates with monthly superbill documentation.
PSYCHOTHERAPY & SOMATIC CARE
$185 / session
50-minute individual consultation (in-person or secure video). Includes collaborative care notes and CPT-coded monthly superbill.
HSA/FSA eligible · Monthly superbill
INTEGRATIVE MEDICINE CONSULTATION
$260 / visit
60-minute whole-person medical & lifestyle review with Dr. Julian Mercer, MD. Covers sleep architecture, stress physiology and preventive labs.
HSA/FSA eligible · Monthly superbill
RESTORATIVE CLINICAL NUTRITION
$170 / session
60-minute initial assessment or 45-minute follow-up with Maya Lindqvist, MSc, RD. Practical, non-restrictive nourishment plans.
HSA/FSA eligible · Monthly superbill
OUT-OF-NETWORK BENEFITS
How superbill reimbursement works.
Serene is an out-of-network practice. Many PPO plans reimburse part of each session once your deductible is met — we provide the documentation, and you submit it in minutes.
STEP 01
We issue an itemized superbill
Each month you receive a superbill listing dates of service, CPT and ICD-10 codes and your clinician’s credentials.
STEP 02
Submit it to your insurer
Upload the superbill through your insurer’s out-of-network claims portal or app. It usually takes less than five minutes.
STEP 03
Receive your reimbursement
Your insurer reimburses you directly according to your plan. Many PPO plans return 60–80% of each session after the deductible.